Frequently asked questions
What is the difference between the "Pump" and "Power Pump" products?
Our “Power Pump” contains caffeine, and our “Pump” is stim-free (no caffeine).
Where are your products produced?
All of our products are manufactured in the USA in a GMP certified lab.
Do your products adhere to any dietary restrictions?
Our pre-workouts and BCAA products are vegan, keto-friendly and gluten free.
Do your products contain fillers?
Our products are scientifically dosed and do not contain fillers.
How are your products shipped?
We ship via USPS.
Do you ship internationally?
Yes, we offer worldwide shipping via USPS international priority shipping. Please check your country’s regulation rules for shipment of the products you plan to order. Essi Nutrition is not responsible for your country’s custom handling or tax fees for shipments.
My package was stolen, can I get a refund?
Essi Nutrition is not responsible for packages that are lost or stolen.
How do I return a product?
Return Policy: Your satisfaction with Essi Nutrition’s products is our top goal. We accept returns for most new, unopened products within 30 days of delivery.The cost of shipping for return items is the responsibility of the customer if the return is not a result of an error on our part (such as receiving an incorrect item). If your return is the result of an incorrect order, we will cover the costs for shipping of the return. Please note that the shipping and handling fees will be removed from the refund amount.The refund will be processed upon receipt of the product at our facility. We do not accept returns of any opened/used products as items cannot be resold once they’ve been opened. We really want you to love your purchase, so if you are hoping to return a product that you’ve already opened, you may reach out to our support team to see if you qualify for partial store credit.